Key Features

  1. Unified Communications: Integrates voice, video, and chat into a single platform.
  2. Cloud Phone System: A hosted phone system that provides advanced call management features.
  3. Video Meetings: Supports high-definition video conferencing for up to 50 participants.
  4. Team Messaging: Offers a secure and compliant team messaging platform.
  5. Contact Center: Provides a cloud-based contact center solution with features like omnichannel routing and analytics.
  6. Integrations: Integrates with popular business applications, such as Salesforce, Zendesk, and Microsoft Office 365.
  7. Analytics and Reporting: Offers detailed analytics and reporting tools to help businesses optimize their communication and collaboration strategies.

Benefits

  1. Scalability: 8x8 is a cloud-based solution that can scale to meet the needs of businesses of all sizes.
  2. Flexibility: Offers a range of deployment options, including public, private, and hybrid cloud configurations.
  3. Cost Savings: Can help businesses reduce their communication costs by eliminating the need for on-premise hardware and maintenance.
  4. Enhanced Productivity: Provides a range of features and tools that can help businesses enhance their communication and collaboration capabilities.

Industries

  1. Healthcare: 8x8 offers a range of features and tools that can help healthcare organizations enhance their communication and collaboration capabilities.
  2. Finance: Provides a secure and compliant communication platform for financial institutions.
  3. Retail: Offers a range of features and tools that can help retailers enhance their customer service and communication capabilities.
  4. Education: Provides a secure and compliant communication platform for educational institutions.

Certifications and Compliance

  1. HIPAA: 8x8 is HIPAA-compliant, making it a suitable solution for healthcare organizations.
  2. PCI-DSS: 8x8 is PCI-DSS compliant, making it a suitable solution for businesses that handle sensitive payment information.
  3. GDPR: 8x8 is GDPR-compliant, making it a suitable solution for businesses that operate in the European Union.